…unless you want to once and for all convince yourself that cutting your arm off with a dull knife isn’t the worst possible experience a human can endure. laugh if you want, but i’m seriously not joking. from a pissed-at-the-world checkin lady to an alkie mom traveling alone with her two kids, i’ve seen it all in just 2 flights on spirit. and i have somehow lived to tell about it.
last saturday (may 24, 2003) kelly and i flew spirit airlines from chicago to orlando, in preparation for our bahamas cruise leaving from port canaveral. seemed like a great idea @ the time: guaranteed seats for $200 RT… but as soon as we hit terminal 3 at o'hare, we knew something was amiss. while we were checking our bags (which took about 5 hours, considering kelly had an extra for shoes, duh) the couple in front of us was trying to figure out what to do with their cat. you see, the carrier they’d bought was supposedly “certified” to fit under the seat, but the spirit checkin lady told them it was too big. “what do you mean? i bought a certified one, so shouldn’t it fit?” asked the man. “nope, it won’t fit,” answered the spirit chick. “can you measure it?” “no, i can tell by looking at it that it won’t fit.” now, hold up, wait a minute. take 5 seconds, measure it, and make this guy’s day. she wouldn’t have any of that, though.
anyway, the couple decided to call a friend to pick up the cat. “we found someone who can pick it up in 30 minutes, but our flight is in 45 min. can someone watch the cat until our friend can get here?” now this seems like a reasonable question, especially in the quest to determine poor fluffy’s fate. “are you crazy?!?!?!?! we can’t take that kind of responsibility!” wait, since when do we ask customers if they are crazy? guess i missed that day of training, hmmm…
meanwhile our checkin lady ripped our boarding passes (which i printed myself from the web, secure, secure) in half and said “oops. i wasn’t supposed to do that.” ok, am i supposed to care? she continued with “if they ask at security, can you tell them you did it? they’ll be less upset than if they knew i tore them…” something tells me that i answered no, and that something is right.
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